About Us
Chris Plant founded ilene.ai in 2023 to address a recurring issue observed across growth-stage and enterprise organizations. Despite significant investment in technology and AI, financial performance remained inconsistent, operational control was limited, and decision making lacked clarity.
A consistent pattern emerged. Organizations were highly active but poorly aligned. Time was absorbed in meetings without defined outcomes or accountability. Expectations across teams and customers were unclear or inconsistently enforced. Revenue was lost across contracts, billing, and delivery with little visibility or ownership. Effort increased, but results did not follow.
These were not capability gaps. They were structural failures in execution, ownership, and control.
ilene.ai was established to address this directly. It combines AI with disciplined operating frameworks to strengthen governance, enforce accountability, and ensure revenue is realized as intended. The objective is not additional activity, but measurable improvement in execution, visibility, and financial performance.
Today, ilene.ai partners with leadership teams to assess operations, align AI to core business workflows, and implement structured execution models across revenue, customer, and operational functions. The outcome is a business that runs with increased clarity, control, and measurable performance.
The Leadership Team
Chris Plant Founder & Fractional COO
Will Pierce Head of Business Development
Will Pierce Head of Business Development
Chris Plant is the founder and Chief Operating Officer of ilene.ai, focused on driving measurable business outcomes through strategic clarity, disciplined execution, and high-trust relationships. She works directly with executive teams to quickly identify where performance is constrained and where the greatest value can be realized, redu
Chris Plant is the founder and Chief Operating Officer of ilene.ai, focused on driving measurable business outcomes through strategic clarity, disciplined execution, and high-trust relationships. She works directly with executive teams to quickly identify where performance is constrained and where the greatest value can be realized, reducing time to impact.
Her approach centers on helping organizations define their unique operational and revenue challenges, align priorities, and move from insight to execution with precision. She brings together leadership, customer, and operational perspectives to ensure decisions are grounded, ownership is clear, and outcomes are achieved.
Through ilene.ai, she applies AI as an enabler of better decisions and faster execution, not as an overlay of additional activity. The result is accelerated value realization, stronger alignment, and consistent, predictable business performance.
Will Pierce Head of Business Development
Will Pierce Head of Business Development
Will Pierce Head of Business Development
Will Pierce leads business development at ilene.ai, working directly with executive teams to identify revenue gaps across contracts, billing, and operational workflows. His focus is on translating complex revenue challenges into clear, actionable engagement paths that deliver measurable financial outcomes.
He brings a structured approach t
Will Pierce leads business development at ilene.ai, working directly with executive teams to identify revenue gaps across contracts, billing, and operational workflows. His focus is on translating complex revenue challenges into clear, actionable engagement paths that deliver measurable financial outcomes.
He brings a structured approach to growth, prioritizing high-impact opportunities where revenue can be recovered, protected, or scaled through improved operational discipline.
Will partners closely with clients to ensure alignment from initial assessment through execution, maintaining focus on outcomes tied to revenue realization and margin improvement.
Brooke Harlan Head of Operations
Will Pierce Head of Business Development
Brooke Harlan Head of Operations
Brooke Harlan leads operations at ilene.ai, overseeing the execution of revenue intelligence initiatives from assessment through implementation and support.
She is responsible for ensuring that requirements are translated into outcomes.
Her work focuses on integrating AI into processes, and workflows. Brooke establishes the governance, co
Brooke Harlan leads operations at ilene.ai, overseeing the execution of revenue intelligence initiatives from assessment through implementation and support.
She is responsible for ensuring that requirements are translated into outcomes.
Her work focuses on integrating AI into processes, and workflows. Brooke establishes the governance, coordination, and execution frameworks required to sustain revenue performance over time.